Peak Scientific has vastly expanded its presence in Europe, opening several new offices increasing its number of direct customer support staff in the past six months.
The Scottish company enhanced its sales and service presence in the UK, opening its first London office in August and recruiting a new Territory Manager for the UK South and a dedicated Field Service Engineer (FSE) in Ireland. This now means the company has dedicated FSEs in each UK territory with service contract customers able to access on-site support within 48 hours.
Peak has also increased its operations in Germany, opening a new office in Düren to accommodate a growing number of staff based there. The office currently employs seven staff with room to house many more as activity in this region increases.
In France, Peak’s Paris office now employs an 11-strong sales and service team, enabling it to keep up with growing French demand for its hydrogen, nitrogen and zero air gas generators and the ongoing support of these products. The company has also been investing in Iberia by establishing a direct sales and service presence in Spain and Portugal and recruiting a new Territory Manager for the region.
Neil Roberston, Peak Scientific’s General Manager for EMEA, said: "Peak’s ongoing expansion in Europe correlates to customer demand and our commitment to excellent customer service and support. As our customer base grows in a certain region, so must our service presence, enabling us to deliver the swift and efficient technical support Peak customers have come to expect.
"Peak’s European expansion shows no signs of slowing, the company’s next focus is Scandinavia where it has plans to introduce direct service and sales this year."
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