Dutch coffee brand Douwe Egberts installs process information package for better process control, reduced downtime, reduced paperwork, and improved reporting
QISoft has installed its process information software, QIS v5, at
Douwe Egberts in the Netherlands.
Douwe Egberts is a subsidiary
of the Chicago based Sara Lee, one of the top three coffee
producers in the world.
For the installation, QISoft through its
Dutch distributor, HAI, provided comprehensive training, project
management and full data migration backed by a comprehensive
QIS v5 was selected for its ease of use,
functionality and ability to interface with third party systems,
including laboratory instrumentation.
Douwe Egberts have already
seen benefits of reduced paperwork and improved reporting across
The next stage is to use the QIS analysis tools to
understand complex process performance and identify improvement
opportunities to reduce downtime, establish optimal operating
procedures and improve product quality.
Initially, a trial of QIS
was undertaken on the Senseo coffee pad production line but as
the benefits of real time information and exception reporting
quickly became apparent a decision was taken to swiftly rollout
QIS across the whole plant.
The plant operators have been fully
trained in the use of QIS and are now using it to support line
efficiency decisions and ensure high product quality.