The company's internet site is now home to sophisticated 'User Network Pages', which will allow users to develop contacts and share information in a controlled forum
Texture analysis expert Stable Micro Systems has launched a new web facility for its customers.
To date, network pages have been constructed for three of Stable Micro Systems's key instruments; the Dough Inflation System, Acoustic Envelope Detector and Dough and Gluten Extensibility Rig.
Registered users of the networks will benefit from a number of exclusive access areas, providing published research papers, operation tips and information on the latest news and developments.
'Frequently asked questions' will be regularly updated to offer an immediate response to typical queries.
For more complex questions, or simply to share their experiences, users will be invited to write a 'Letter to the editor'.
A full member list will provide short synopses of all users, facilitating interaction and the development of useful contacts.
In addition, network members will have access to 'product research champions' - a group of external experts appointed by Stable Micro Systems to offer advice, product and data analysis training and independent consultancy on a specific fixture.
Users of the Dough Inflation System will have the support of Bogdan Dobraszczyk, who recently received the Scott Blair award for his outstanding contribution to rheology and texture.
Professor Malcolm Povey, whose work in the area of food crunchiness has been widely publicised, will be on hand for users of the Acoustic Envelope Detector.
For the Keiffer Dough and Gluten Extensibility Rig, customers will have the expert advice of Rolf Kieffer himself.
