ATi was originally awarded its ISO certification in 2004, and this has been extended in 2007 to cover all processes
Analytical Technology Inc (ATi) is accredited with an ISO 9001:2000 certificate.
ATi specialises in the application of electrochemistry to air and water monitoring problems, working with leading companies in the water and waste, pharmaceutical, process, food and beverage and petrochemical industries.
ISO 9001:2000 is the latest international standard for quality management and assurance systems.
The specific requirements of ISO 9001:2000 are for the company to be customer focused, have written applicable processes, operate those processes, prove the company is working to the standard set and to constantly evaluate the processes in order to continually improve.
As an ISO 9001:2000 registered company, ATi operates in accordance with independently assessed and monitored written procedures to ensure the company delivers the service or products the customer expects.
This is in keeping with ATi's proven track record in customer satisfaction.
As an ISO 9001:2000 registered company, ATi is obliged to ensure customer satisfaction by pro-actively seeking feedback from its customers to ensure that it is delivering good services.
The requirements of ISO 9001:2000 also ensure that ATi's internal procedures are regularly assessed and optimised.
ATi drafted a quality policy and manual which was externally audited, ensuring that all employees of ATi were involved on a daily basis to enforce the requirements of the ISO 9001:2000.
The certification has given ATi a controlled system to work towards and ensures that the same procedures are followed in the same way every time.
Consistency of approach is essential to a company like ATi, where every client receives the same extremely high level of service.
Mike Strahand, general manager Europe at ATi, comments: "Having full ISO certification confirms that ATi follows an internationally recognised quality assurance system leading to improved internal working with fewer errors and re-work, improved customer satisfaction and loyalty which in turn improves morale and motivation.
"It also confers practical and economic advantages such as preferential insurance premiums, competitive advantage and increased profitability and enhanced status."
