Horiba Medical has supplied its ABX Pentra DX 120 haematology analysers to Pennine Acute Hospitals NHS Trust to drive process efficiency.
Pennine Acute Hospitals NHS Trust has centralised a number of its services in recent years.
As part of this process, the trust has modified its pathology services by consolidating all GP work for the four primary care trusts (PCTs) that it encompasses into new laboratories at the Royal Oldham Hospital, leaving three Essential Service Laboratories with rapid turnaround hospital requests.
Consequently, the trust required a haematology analyser supplier flexible enough to be able to offer Lean solutions to fit the varying and shifting workload demands across four hospital sites.
Horiba Medical said it has met these needs, supplying appropriate analyser requirements for each site and ensuring their optimal workflow performance to realise subsequent efficiency gains.
With more than 2,000 blood count requests a day, Oldham has experienced a significant increase in workload following the centralisation of the GP work in August 2010.
Consequently, processes have been adapted to ensure efficiencies in workflow, even during peak afternoon periods when GP work arrives via courier from more than 150 practices.
Specimen reception has adopted a Lean approach to sample processing utilising the Tquest GP Order Comms system with samples arriving at the laboratory pre-requested and barcoded.
The haematology laboratory has also embraced Lean, using four high-throughput ABX Pentra DX 120 haematology analysers and two slide preparation systems (ABX SPS Evolution) from Horiba Medical to drive process efficiency.
Michael Heaton, haematology laboratory manager for Pennine Acute Hospitals NHS Trust, said: 'By working closely with the Horiba Medical team, we have been able to efficiently adapt to our increasing workload at Oldham in particular by ensuring our four high-throughput analysers are always running optimally with "turnaround time" performance indicators running at 98 per cent.
'The Horiba Medical ABX Pentra ML software (v8.0) has also enabled us to adopt a highly responsive approach to abnormal and urgent results required from AndE and our new centralised clinical haematology unit.
'Tabs now clearly identify such results early and also allow the useful addition of patient and sample comments as required, which is key under high workflow conditions, enabling us to proactively prioritise them and add value to clinical pathways,' he added.
Monthly haematology update meetings, analyser optimisation and workflow analyses undertaken by Horiba Medical have all served to ascertain and ensure the most efficient means of operating the trust's analyser.
Heaton said: 'I feel that the modular Lean approach that we have adopted using Horiba Medical technology and the team's expert assistance has not only increased our flexibility on a daily basis with peaks and troughs in workflow, but also enables us to be ready for future changes to working patterns.
'I am not convinced that using full automation and track would give us this ongoing flexibility,' he added.