Lablogic has replaced a 300SL liquid scintillation counter at Dundee University that was experiencing teething problems.
Dr Alan Score of the university's Wellcome Trust Centre for Gene Regulation and Expression, said: 'We were experiencing a problem with our 300SL that Lablogic's sales and service team was unable to replicate and resolve, despite two visits.
'The new [replacement] 300SL has worked flawlessly, and when Lablogic identified the original problem it made modifications to prevent a recurrence,' he added.
Three groups at the centre use the 300SL to count 32P on an almost daily basis, and one also uses it every month to count tritium.
The centre chose the 300SL for three reasons: its small footprint (50cm in width, 60cm in depth and 65cm in height); the Triple to Double Coincidence Ratio technology that eliminates the need for an internal radioactive source; and the easy-to-use operating software.