Laboratory managers who shop for onsite hydrogen generators to streamline their analyses expect ultra purity, a consistent flow rate, set-it-and-leave-it reliability and cost savings
Proton Energy Systems says it is giving lab professionals peace of mind by enhancing the long-term benefits of owning a Hogen GC laboratory hydrogen generator.
In response to customer requests and to complement its standard two year limited warranty for Hogen GC systems, Proton now offers extended limited warranty plans for new sales of its Hogen GC 300cc/minute and 600cc/minute laboratory hydrogen generators.
The plans may be purchased in one year increments, offering laboratories a one or two year limited warranty extension in two service levels: Silver Plan or Gold Plan.
"These extended warranty options provide an extra dimension of confidence to separation science professionals who rely on the Hogen GC as a critical part of their lab's equipment," said Proton Energy Systems laboratory products manager Stephen Szymanski.
"Under these new plans, for a minimal fee, Proton will provide a replacement unit to the customer while their unit is being serviced".
Proton says its laboratory hydrogen generators provide a pure (99.9999%), reliable, safe supply of hydrogen carrier gas for gas chromatography (GC) and fuel gas for flame ionisation detector (FID) and other hydrogen-consuming analysers.
Labs that employ Hogen generators make an investment that simplifies hydrogen supply and eliminates the hidden costs associated with ordering, renting, delivering, servicing and maintaining cylinders. Hundreds of Proton's laboratory hydrogen generators have been in use worldwide for three and a half years.
These systems have consistently received positive ratings from lab professionals, according to David Wolff, vice president, marketing and communications, Proton Energy Systems.
"The outstanding reliability of our on-site laboratory hydrogen generators has created the opportunity for us to provide this additional warranty benefit for our customers," he said. Hogen GC laboratory hydrogen generators offer the advantages of an internal palladium membrane dryer (which virtually eliminates the need for routine dryer maintenance); standard autofill feature, small (23cm) footprint, 1.4MPa output (enabling fast GC analyses) and a digital readout.
