Internet education events allow users to learn latest Lims functionality without having to leave the office, and without using their own lab's operational system
Thermo LabSystems has introduced a series of e-learning events designed to update customers on the latest functionality of its enterprise Lims (laboratory information management system), SampleManager.
The events will include online presentations, demonstrations and hands-on exposure to the product, delivered by tutors from the company's education services group based at Altrincham, UK.
These synchronous, interactive events are being held on 13 February, 14 February, 6 March, and 7 March 2003.
For the convenience of SampleManager customers in both Europe and the Middle East, they commence each day at 10am GMT and last four hours.
Participants will have full access to a SampleManager 2002 installation hosted by Thermo, with no risk of corrupting their own lab's operational system.
Among some of the SampleManager features to be covered during each event will be the new Tabular Report Generator, the Criteria Editor, the Calculation and Formula Builder, and enhancements to access and security functionality.
Event tutors will be available throughout to guide, instruct and answer questions specific to individuals lab's use of the Lims.
Additionally, they will be able to interact with fellow participants via textual messaging and a concurrent telephone conference.
Dates of events scheduled specifically for North American customers are to be confirmed in the near future.
Colin Mackay, leader of Thermo's education services team, commented on the new initiative: "We are always looking to take advantage of proven and secure internet delivery of solutions and services for the benefit of customers. Designed to complement our traditional classroom training courses, these events allow our customers to gain real practical experience trying out all the latest advances in SampleManager, without leaving their own desks.
Furthermore, participants have no need to arrange travel and accommodation normally associated with software training.
Due to cost savings and convenience, we expect these events will prove extremely popular".
With an installed base of over 1100 systems and around 45,000 daily users worldwide, SampleManager is one of the most established and industrially robust Lims on the market.
The solution is designed to support laboratory operations and integrate those operations into the corporate enterprise.
Industries served include manufacturing, chemicals and process, pharmaceutical, food and beverages, water, environmental and biotechnology.
