Now in its sixth year, Malvern's web seminar program provides a forum for customers and non-customers alike to learn about different aspects of particle characterisation and rheology
The seminars are provided at no charge, and participants require only internet access for the presentation itself and the availability of a telephone to deliver the audio.
VP marketing, Randy Byrne, said: "At a very early stage of the technology's availability, Malvern recognized the power and potential of web-based communications to deliver a whole range of customer support and educational materials".
"For a company like ours, with a truly global customer base and an extensive network of sales and support organizations, there was never any question that we could use web seminars to provide product and applications information, as well as training and product support".
"Our first seminar in 2000 attracted an audience of just 20 and it's a measure of our success that we now regularly expect in the region of 50-100 participants to log on from all over the globe."
