Donaldson Membranes continues its commitment to providing first class filtration solutions with the release of the Membranes Info Centre- an online self-help facility for customers
Aimed at buyers, both OEMs and end users, the extranet is available via a password which customers can use to access a web-based application linked to Donaldson Membrane's main website.
Donaldson Membranes's Info Centre is designed to improve the delivery of critical information to its employees, agents, partners, and other channel members.
Donaldson Membranes allows you to search information located in eight centres - product, contact, marketing, learning, customer knowledge, competitive, policies and procedures and market sector.
The goal is to provide the right information, to the right people, at the right time.
Since the Membranes Info Centre is a secured site, access is permitted only with a valid username and password, and your role determines the centres you can view.
Each centre has a vital role.
For instance, the Product Centre provides a comprehensive breakdown of all details required to make an informed choice about selecting Donaldson Membranes's range of Tetratex expanded polytetrafluoroethylene (PTFE) membranes.
These high performance laminates offer superior dust cake release, low pressure drop, higher air flow, and high efficiency, making Tetratex an excellent choice for applications in a variety of markets including: industrial filtration; pharmaceutical; microfiltration; fuel cell, fine chemicals; food and plastics, and more.
The Product Centre details safety standards, certifications and specifications, including vital information about performance.
The Contact Centre gives contact information for technical services, customer support, and all Donaldson sales offices.
The Marketing Centre has a graphics library with downloadable product images, complete with logos, press coverage and exhibition information.
Meanwhile the Customer Knowledge Centre provides access to cad drawings, presentations, specific product information, and available sales support and materials.
To ensure that visitors get the best out of the Membranes Info Centre there is a quick start guide explaining how to navigate the site and search for information, and a FAQs section for technical help and troubleshooting.
