Agilent Technologies has launched a new product demonstration centre at its Santa Clara, corporate headquarters, showcasing its life sciences and chemical analysis capabilities
The centre of excellence launch follows this week's opening of a similar center in Bangalore, India, and recent expansions of Agilent product demonstration centers in Paris, France; Manchester, UK; and Waldbronn, Germany.
Planned for late 2007 is yet another centre in Little Falls, Delaware.
Agilent also has centres of excellence specialising in life sciences and chemical analysis in Beijing and Shanghai, China, and Hajiochi, Japan.
"These centres provide a one-stop customer experience highlighting our entire portfolio of products and services," said Chris van Ingen, president, Agilent Life Sciences and Chemical Analysis.
"They demonstrate Agilent's commitment to our customers and business partners as the premier measurement company" "We look forward to working alongside our customers on the applications, proof of performance and product demonstrations that these centres of excellence will facilitate".
Customers visiting the demonstration centre will have the opportunity to interact with Agilent senior management and applications specialists.
They will be able to observe and participate in proof of performance for Agilent's chemical and bioanalytical systems using their own samples in a state-of-the-art, fully equipped facility.
The 460m2 Santa Clara facility, for instance, houses a complete array of Agilent's core platform products, including liquid and gas chromatography systems, LC and GC mass spectrometry systems and Agilent's DNA microarray scanner, the centrepiece of the Agilent microarray platform.
The facility features multimedia-equipped conference rooms, a general wet lab, a proteomics prep lab, a genomics lab and an ICP-MS lab.
"These beautiful new facilities tremendously enhance the customer experience," explained Danilo Cazzola, vice president, EMEA sales marketing and service, referring to recent major renovations at three European centres of excellence.
"They greatly facilitate the sharing of ideas and knowledge."