Metrohm has launched a global service brand called the Metrohm Quality Service.
The Metrohm Quality Service ensures that each of the company's instruments works optimally and retains its value throughout its operational life.
The customised service is provided worldwide through local Metrohm representatives and regional support centres.
Customers who want to minimise their operating risk can choose service packages tailored to their needs and budgets.
All maintenance work provided under the Metrohm Quality Service label is carried out by certified experts, according to the company.
For regulated industries, such as the food and the pharmaceutical industry, the service ensures the compliance of Metrohm instruments with the latest FDA, GLP/GMP and other standards.
The Metrohm Quality Service comprises: emergency services, such as express repairs on site; original Metrohm spare parts made in Switzerland; guaranteed spare parts available for at least 10 years beyond the instrument discontinuation date; and regional Metrohm repair workshops worldwide.
