John Martin will be responsible for all customer services and support activities globally for Malvern Instruments
Malvern Instruments has appointed John Martin to the new role of director of customer services.
He joins Malvern having spent more than ten years in customer service management with Applied Biosystems and brings a wealth of experience.
Martin will be responsible for all customer services and support activities globally for Malvern Instruments.
Welcoming him to this new position, Malvern's managing director Paul Walker said: "Malvern's world-leading position in particle characterisation and rheological measurements has been built not only on the quality and reputation of our instruments, but also on our high levels of customer service and support.
"Malvern's highest priority is to ensure that we meet the exact needs of our customers.
"Malvern must continually develop and enhance the support we provide, to ensure that we work with our customers in the most efficient and effective way and deliver the services that they want.
"The high-level international experience that John Martin adds to the company will ensure that we continue to achieve these high standards".
Malvern Instruments is a supplier of analytical systems for particle characterisation and rheological applications.
Advanced technologies are combined with robust mechanical designs and comprehensive software to provide systems that measure material characterisation data (size distribution, particle shape, zeta potential, molecular weight) and bulk material properties.
