IndySoft, has just announced the release of IndySoft Version 12, boasting more than 200 new features and enhancements.
The updated product has been based on customer feedback and is designed to meet the needs of a diverse array of businesses in the calibration, tooling and preventive maintenance arenas.
Chief Technology Officer, Rhett Price, is excited about the launch. He said: “Over the past year we have been very focused on being partners with our customers rather than just being a faceless vendor. This meant a lot of conversations where we asked, ‘what can we do differently to help you improve your business processes?’ We conducted surveys and hosted a customer advisory board. We got tons of feedback on the product and direction that our customers wanted us to go. This release is all about the implementation of features that will solve the problems that our customers brought to us.”
One such problem was syncing data back to the lab when a calibration technician did off-site field work where internet access was not available. The solution was the weekly creation of a starter database that includes off-site workflows, security settings, masters and historical data, equipment templates and charges, and calibration procedures. Prior to heading out to do their field work the technician selects the companies that they will be visiting, and downloads the starter database, equipment, history and work orders onto their device. Calibrations can then be performed as usual, entering the data into IndySoft. Once the computer detects an internet connection, the results will be pushed back to the lab, and lab updates such as calibration procedure or master modifications automatically sent to the field technician. Because this happens without user interaction, no additional technician training is required and the lab is able to invoice the same day.
“We also received a lot of feedback on how we manage test points, so we overhauled our test point system,” added Price. “The upgraded advanced test point grid is a new superior way to setup calibration test results. The system was modified to be more powerful than ever and easier to use, especially for customers familiar with Excel.” The system was additionally enhanced to allow multi test points within one piece of equipment or template. This is valuable when different sets of tolerances are needed for one piece of equipment. For example, if users have one set of tolerances for standard calibrations and a different set for accredited calibrations, or if a customer has very specific tolerances.
Also, from customer feedback, IndySoft added new fields throughout the software. From test points and events, to customer information, there are more than 60 new fields that permit complete customisation. The user is able to determine which fields are hidden or visible, tailoring their experience to individual customer requirements.
Version 12 also introduces IndySoft Spreadsheet, an Excel clone, into the software. This enables users to work natively with the popular spreadsheet document file environment without using any external spreadsheet software. It works with .xlsx, .xls, .csv and .txt files, so most calibration results already written in Excel can be performed with IndySoft Spreadsheet.
“ISO/IEC 17025 compliance is critical to IndySoft customers, so we received a good deal of feedback from our customers requesting making revision status and change tracking easier to manage. As a result, we added automated revision control to our certificates and a version control system that tracks changes, documents, and allows roll-back to prior versions for all customisable areas of the software,” concluded Price.
