A new connectivity platform for the lab launches this week that is set to transform how, where and when users interact with their instruments. BV Nexus gives users a single, personalised view of a company's lab systems and expertise.
Built by web and digital experts Binary Vision, BV Nexus connects customers in wholly new ways with their lab instruments. The BV Nexus web app gives your customers remote global access to everything from live system health and analysis updates, to the latest documentation and online expert consultations.
“This platform brings us closer to our customers, and our customers closer to us.” Christian Lang, Managing Director of Oxford Instruments NanoAnalysis, who are using the platform to link to the company’s sensors.
BV Nexus improves knowledge of how customers are using their lab instruments, and opens up the possibility for recurring revenue streams, with extra after-sales support options.
“I love working with Binary Vision because they bring that expertise and that knowledge of the digital world that we don’t have, and we just wouldn’t have gotten there without them,” said Dean Bass, Product Development Director at Oxford Instruments NanoAnalysis.
Customers are loving BV Nexus, which offers a range of benefits to lab instrument customers:
- Live data insights on their systems’ health and the progress of analyses, maximising personal and lab productivity
- Go anywhere and stay informed on any device
- Ability to plan staff and lab time
- A single view of systems globally, wherever they’re located - great for international and remote team working
- Updates on the latest documentation
- Direct access to your experts via Online Consultations (optional feature)
Visit the website to find out more www.bvnexus.com, or get in touch at bvnexus@binaryvision.com. We will also be attending Analytica this year - send us an email and we can arrange a free demo for you there!