Horiba Medical has introduced a series of case study videos in which customers describe their experiences of working with Horiba for a variety of analyser installations.
The first two videos in the series, which can be accessed online, detail the delivery of a multi-vendor, haematology-specific Managed Service Contract (MSC), as well as a multi-site pathology laboratory installation.
The first video in the series explains how a 15-year multi-vendor Managed Service Contract is benefitting University Hospital Cardiff.
Here Andrew Crowder, directorate manager for laboratory medicine and medical genetics at the Cardiff and Vale University Health Board, discusses how a specific haematology MSC with Horiba Medical,in partnership with Genmed.me, has resulted in immediate benefits.
These include the rapid installation of bespoke haematology analysers and other instrumentation with ongoing access to new technological developments.
In addition to direct expert service and support, Horiba Medical has also provided specialist expertise in LEAN laboratory working.
The video also details how tangible cost savings of 17.5 per cent have been made under VAT recoverability.
In the second customer interview video, Dr Fergus Macpherson, pathology director at Spire Healthcare, discusses how Horiba Medical installed 17 ABX Pentra 80 haematology analysers across the private hospital group's UK pathology network of 17 laboratories.
With multiple locations to manage, Horiba Medical successfully installed all the analysers and conducted training in less than six weeks.
The video details how the laboratory staff throughout Spire are benefiting from the new analysers.