Specialist laboratory services department created

In a move designed to increase the expertise and experience available to laboratories throughout the UK, Labcaire has created a specialist laboratory services department.

Drawing together service resources from throughout Labcaire, the new department is focussed entirely on supporting carbon and Hepa filtration products, such as fume cabinets, safety cabinets, laminar flow units and downflow benches.

The team of field-based and in-house engineers and support staff is headed by Steve Buncombe, who is promoted to the new position of senior engineer - laboratory services.

Buncombe says: "Labcaire has a reputation for producing medical and laboratory products of excellence and reliability and supporting them promptly, efficiently and effectively throughout their lifetime.

"Establishing a dedicated service team devoted to the laboratory sector will allow us to concentrate expertise within the group and develop new products to provide our customers with an even better service".

The move to establish a specialist laboratory service department is a further development in Labcaire's strategy of focussing resources around its distinct medical and laboratory product lines.

It follows the recent establishment of an endoscopy department to bring together the company's clinical nurse advisors, trainers, field-based engineers and customer support staff around the automated endoscope reprocessor (AER) products.

"Until now, the field based engineers supported both medical and laboratory products.

"Significant growth in our medical and laboratory businesses has given us the opportunity to segment and grow each side of our engineering resources.

"We are actively recruiting engineers to join us and targeting new service contracts for both our own and other manufacturers' products.

"Our expertise and experience in this safety conscious arena is an asset that we intend to use for the benefit of every laboratory in the UK," concludes Buncombe.