Activotec has, over the last year, doubled the number of technical support staff providing knowledgeable and responsive local service and support to users of its range of peptide synthesisers
"We are the only European company with service and support teams that are exclusively focused on peptide synthesis instrumentation and services," noted Chris Littlewood, CEO of Activotec.
"Because of this, Activotec is uniquely positioned to support customers with informed technical assistance enabling them to get the most from their peptide synthesiser.
"As part of our commitment to customers, Activotec also maintains a large stock of key spare parts and instrument consumables for immediate shipment anywhere in the world.
"Customer requests and ideas for instrument improvement are implemented within weeks".
Katalina Digleria, a scientist at the Institute of Molecular Medicine (Oxford, UK) commented: "We have been very pleased with Activotec's support over the years for our peptide synthesiser, it always responds quickly and are very knowledgeable about the synthesiser and its applications.
Activotec is a developer and manufacturer of automated peptide synthesisers.
The Activo-P11 peptide synthesiser is an easy to use and affordable instrument for synthesis of very high quality peptides on a scale from 0.05 to 1.5 mmole.