New relationship offers VWR customers calibration, repair, and verification for an array of instruments ranging from pipettes to bottletop dispensers and balances
VWR International announces the recent acquisition of Alpha-Omega Calibrations.
This acquisition expands VWR's service portfolio to now include instrument calibration services and repairs for customers nationwide.
Alpha-Omega Calibrations's proven process includes a quality manual, well-documented standard operating procedures, a world-class training programme for all its technicians, state-of-the-art facilities and equipment, and decades of gravimetric and metrology experience.
This new relationship offers VWR customers calibration, repair, and verification for an array of instruments ranging from pipettes to bottletop dispensers and balances.
Pipettes of all makes and models can be calibrated either gravimetrically or photometrically across every volumetric range.
Service advantages include fast turnaround times, competitive pricing, full traceability to Nist, and fulfillment of ISO and all other compliance record-keeping requirements.
Tim Grogan, general manager of services for VWR International, stated: "The real benefit to our customers lies with VWR's ability to leverage and enhance our core competencies and global presence to deliver cost effective solutions.
"The ability to one-stop shop for products and services through VWR generates savings for our customers thanks to vendor consolidation and reduced administrative costs".
VWR customers have the option to have their instruments serviced onsite at their location or offsite in VWR's environmentally-controlled calibration facility.
VWR Calibration Services utilises a tiered service structure that helps customers select the appropriate service for their needs.
"Customers will know upfront the expense and value for each service provided.
"There are no hidden costs," added Grogan.
More than 95% of all instruments serviced meet VWR's lead-time commitments.
Typical lead-time commitments that customers can expect are: balances (onsite service) - one business day, pipettes and other volumetric instruments - three business days, timers/ stopwatches - five business days, mass standards, temperature instruments, humidity instruments, and pressure instruments - ten business days.
VWR's Calibration Services help eliminate the need to replace old instruments by refurbishing and calibrating existing ones.
By performing true preventative maintenance on each instrument serviced, the customer's as-found failure rate is lowered.
This cost-effective decision helps labs improve accuracy, increase productivity, and reduce costs, says VWR.
Detailed calibration documentation offers direct traceability to Nist and compliance to all pertinent FDA, GLP/GMP, ISO, NCCLS, CAP, CLIA, and 21 CFR requirements.
VWR's facility has also established compliance to all of the standards that pertain directly to volumetric measurement instrumentation including DIN 12650, ASTM E1154, ISO 8655, and ISO 3696 requirements
